Terms and Conditions
Last updated: 2/12/2026
Article 1 – Identity
Virell is an online platform operated by:
Company name: Virell
Email: support@virell.nl
Hereinafter referred to as “Virell”.
Article 2 – Definitions
Platform: the website and services of Virell
User: any natural or legal person with an account
Seller: user offering services
Buyer: user purchasing services
Agreement: arrangement between buyer and seller
Services/Skills: work offered by users
Article 3 – Role of Virell (very important)
Virell:
• only provides a technical platform
• is not a service provider
• is not an employer, contractor, or intermediary
• is not a party to agreements between users
• does not guarantee quality, performance, or results
All agreements are exclusively concluded between buyer and seller.
Virell accepts no responsibility for the content or execution of services.
Article 4 – Applicability
By using the platform, the user fully and unconditionally accepts these terms.
Deviations are only valid if confirmed in writing by Virell.
Article 5 – Account and Registration
The user:
• is at least 18 years old
• provides accurate information
• uses the platform lawfully
• is fully responsible for their account
Virell may block, suspend, or delete accounts without giving reasons.
Article 6 – Offering of Skills
Sellers are fully responsible for:
• content of offers
• pricing
• compliance with laws
• taxes
• permits
• quality and execution
Prohibited:
• illegal activities
• fraud/deception
• copyright infringement
• dangerous activities
• sexual/violent/prohibited content
• misleading content
Virell may remove content immediately without warning.
Article 7 – Payments
Payments are processed via external payment providers (e.g., Stripe).
Users also accept the terms of these payment providers.
Virell:
• collects payments on behalf of sellers
• deducts service fees
• pays out the remaining balance
Virell is not liable for malfunctions, blocks, or errors of payment providers.
Article 8 – Fees
Virell may:
• change service fees
• adjust transaction fees
• introduce new rates
Changes apply immediately.
Article 9 – Cancellations and Disputes
Disputes between users are their own responsibility.
Virell:
• is not obliged to mediate
• may temporarily block payments
• may make decisions independently in cases of fraud or misuse
Decisions of Virell are binding.
Article 10 – Liability (maximum protection)
Virell is only liable in cases of intent or gross negligence.
Virell is never liable for:
• indirect damage
• consequential loss
• lost profits
• reputational damage
• data loss
• damage caused by users
• services not performed or poorly performed
Liability is always limited to the lower of:
a) the amount of the relevant transaction
b) €100
Article 11 – Indemnification
Users fully indemnify Virell for:
• third-party claims
• damages
• fines
• taxes
• legal costs
arising from platform use or performed services.
Article 12 – Taxes
Sellers are responsible for:
• income tax filings
• VAT
• bookkeeping
Virell is not a withholding agent.
Article 13 – Intellectual Property
All rights to the platform belong to Virell.
Users grant Virell a worldwide, free license to use posted content for platform purposes.
Article 14 – Suspension and Termination
Virell may, without prior notice:
• close accounts
• block balances
• deny access
in case of violation of terms or suspected fraud.
Article 15 – Force Majeure
Virell is not liable in case of force majeure, including:
• malfunctions
• hacks
• server downtime
• payment issues
• government measures
Article 16 – Changes
Virell may modify the terms at any time.
The most recent version applies immediately.
Article 17 – Governing Law
Dutch law applies.
Disputes are exclusively submitted to the competent court in the Netherlands.
Article 18 – Contact
support@virell.nl
